About goGlow
At goGLOW, we empower people to radiate confidence from the inside out. Our mission is to enhance natural beauty through customized airbrush sunless tanning applications while educating our customers on skincare. With our paraben-free, vegan formulations enriched with aloe and antioxidants, we deliver more than tans – we offer transformations. Founded by Melanie Richards, goGLOW is a movement that thrives on empowerment, confidence, and inspiration.
Position Overview
The Lead Spray Tan Specialist is a pivotal role within the goGLOW team, combining hands-on spray tanning expertise with leadership responsibilities. In this hybrid role, you’ll deliver exceptional client experiences, mentor team members, and support day-to-day boutique operations. As a go-to resource, you’ll play an integral role in fostering a welcoming, empowering environment where clients and team members can thrive.
Key Responsibilities
Spray Tanning Services:
- Provide personalized spray tan applications using goGLOW’s proprietary techniques to achieve flawless, natural-looking results for clients.
- Educate clients on proper aftercare and recommend goGLOW products tailored to their skincare needs.
- Uphold goGLOW’s promise of providing a luxurious, confidence-boosting experience.
Operational Support:
- Assist with scheduling to ensure adequate coverage and smooth daily operations.
- Monitor inventory levels and communicate replenishment needs to the leadership team.
- Support other administrative tasks to maintain efficient boutique operations.
Client Engagement & Boutique Support:
- Build strong client relationships by addressing questions, concerns, and feedback professionally and promptly.
- Promote memberships and skincare products, personalizing recommendations to enhance the client experience.
- Proactively manage client communication through the store’s client management software, including reaching out to customers who leave reviews and regularly connecting with members to maintain strong relationships.
- Assist in maintaining the boutique’s welcoming, clean, and professional atmosphere.
Creative Brand Engagement:
- Develop and share creative social media content ideas to showcase goGLOW services and foster client engagement.
Qualifications:
- Experienced & Confident: Proven experience as a Spray Tan Specialist or in a similar role is preferred, but exceptional entry-level candidates with strong customer service skills and enthusiasm for skincare will be considered.
- Leadership Skills: A natural mentor and team player who enjoys supporting and uplifting colleagues.
- Customer Service Oriented: Strong interpersonal skills with a passion for creating exceptional client experiences.
- Reliable & Professional: Dependable and committed to delivering on the goGLOW brand promise.
- Physical Requirements: Comfortable performing the goGLOW spray tanning technique, which requires squatting and fluid arm movements for extended periods.
The Perks:
- Hourly wage with opportunities for tips and commission.
- Discounts on goGLOW skincare products.
- Complimentary weekly goGLOW spray tans.
- Opportunities for skill development and future career growth within the company.
- A positive, empowering work environment that values teamwork and personal growth.
Why Join goGLOW as a Lead Spray Tan Specialist?
This role offers the perfect balance of hands-on service, client engagement, and leadership opportunities. Whether you’re looking to enhance your spray tanning expertise or step into a leadership position, this is your chance to shine. Join us and help empower clients and team members to radiate confidence every day.
